Privacy Policy

This Privacy Policy describes how Fitknockk ("we", "us", or "our") collects, uses, stores, and protects your personal information when you use our mobile application and related services (collectively, the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information when you use Fitknockk:

Account Information

• Mobile phone number
• Email address
• Name (first and last name)
• Password (stored in encrypted form)
• Google account identifier, if you sign in with Google

Profile Information

• Profile photo and other media you upload
• Date of birth and age
• Location or place information you provide
• Fitness preferences and questionnaire responses

Usage and Social Information

• Follow requests and connections with other users
• Events you create or participate in
• Search and filter activity within the app
• Authentication tokens used to keep you signed in

Device and Technical Information

• Device type, operating system, and app version
• IP address and general usage logs for security and performance

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Verify your identity through OTP (one-time password) via SMS
• Provide core app features, including user discovery, profiles, and events
• Personalize your experience based on your preferences
• Enable social features such as following other users
• Send important service-related communications
• Improve app performance, security, and user experience
• Comply with applicable legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share information only in the following circumstances:

• With other users: Profile information you choose to make visible (such as name, photo, location, and preferences) may be shown to other users of the Service.
• Service providers: We may use trusted third-party providers for services such as SMS/OTP delivery, cloud hosting, and authentication (including Google Sign-In), solely to operate the Service.
• Legal requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. We may also retain certain information as required by law or for legitimate business purposes such as resolving disputes and enforcing our agreements.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Withdraw consent where processing is based on consent
• Object to or restrict certain processing of your data

To exercise these rights, please contact us using the details below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

7. Children's Privacy

Fitknockk is not intended for children under the age of 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can take appropriate action.

8. Third-Party Services

The Service may contain links to or integrations with third-party services (such as Google Sign-In). Your use of those services is governed by their respective privacy policies. We encourage you to review those policies before using such services.

9. International Data Transfers

Your information may be processed and stored on servers located outside your country of residence. By using the Service, you consent to the transfer of your information to countries that may have different data protection laws than your jurisdiction.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date. Continued use of the Service after changes become effective constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

• App: Fitknockk
• Email: support@fitknock.com